คอร์ดเรียนภาษาอังกฤษ : สนทนาภาษาอังกฤษธุรกิจ Level 1

 
สนทนาภาษาอังกฤษธุรกิจ Level1 English for Business Communication
1. First meetings
1.1 Meeting a client – introductions 1.2 Talking about yourself

Excuse me, are you Brian Stevens?
Yes, I am.

I’m a marketing manager.
I’m with Hyundai.

1.3 Numbers 1-10; telephone numbers 1.4 Who are you?

Could you repeat that, Please?
I’m sorry. I didn’t catch that.

Speaking practice
1.5 Interviews 1.6 Culture file

Listening practice
Speaking practice

Greetings
 
2. You and your company
2.1 Introducing your company 2.2 Company activities

What company does she work for?
She works for IBM

Where is the head office?
It’s in Seoul.

2.3 Departments and daily activities 2.4 Numbers 11-100

What do you do?
I manage the website.

Listening practice
Speaking practice

2.5 Starting a conversation 2.6 Culture file

Listening practice
Speaking practice

Socializing

 
3. Visiting a client
3.1 Arriving for an appointment 3.2 At reception

I have an appointment at 9:30.
Please come this way.

I’m here for the trade conference.
I think Mr. Yasuda is expecting me.

3.3 Meeting people 3.4 Finding the right room

Formal and informal language
How’s it going? Pretty good, thanks.

next to, across from, between
on the left / on the right

3.5 Numbers 100-10,000; addresses 3.6 Culture file

Speaking practice
Listening practice

What’s your office like?

 
4. Business activities
4.1 Describing routines 4.2 How often?

first, then, next, after that, finally
First, I check the sales figures.

always, sometimes, never
I always carry a cell phone with me.

4.3 Talking about company activities 4.4 Numbers and times

How do you market Gatorade?
First, we do market research.

Listening practice
Flight numbers, departure times

4.5 What’s your job like? 4.6 Culture file

Speaking practice
Do you …?

Office life

 
5. Fixing an appointment
5.1 Arranging to meet 5.2 Speaking to reception

on Friday, at 9:30.
this week, next week

Could I speak to someone in sales?
I’d like to speak to …

5.3 Fixing an appointment 5.4 Numbers – Ordinal numbers; dates

Could we meet next week?
How about Tuesday afternoon?

1st, 2nd, 3rd …
Dates, months, years

5.5 Telephoning 5.6 Culture file

Speaking practice
Where should we start?

The right time

 
6. Requests and offers
6.1 Placing an order 6.2 Requests and offers

Could you deliver them by the 25th?
Would you like me to …?

Could you send me a catalogue?
I’m sorry, that’s a little difficult.

6.3 Decimals, exchange rates 6.4 Checking information- email and       
      website addresses

What’s today’s exchange rate?

Could you repeat that, please?
What was the first word, please?

6.5 Ordering by phone 6.6 Culture file

Listening practice
Speaking practice

E-commerce

 
7.Company and personal history
7.1 Company history 1 7.2 Company history 2

What happened?
Canon started up.

What happened in 1982?
When did they go bankrupt?

7.3 Issey Miyake 7.4 Numbers 10,000-1 billion

Listening practice

Large numbers
Speaking practice

7.5 A family business 7.6 Culture file

Was he born in 1901?
Yes, he was. / No, he wasn’t

Job mobility

 
8. Making plans
8.1 Announcing company plans 8.2 Talking about company objectives

I’m pleased to announce …
Our objective is to …

What objectives do you have?
We want to expand the chain.

8.3 A business trip 8.4 Numbers – percentages

I’m visiting Hong Kong next month.
I’m coming back on the 27th

Listening practice

8.5 A new project 8.6 Culture file

We plan to open in three years’ time.
That’s not going to be a problem.

Business travelers

 
9. Opinions and preferences
9.1 Choosing the best candidate 9.2 Making comparisons

Personally, I like …
He’s younger than Ming.

Which one do you prefer?
This one. It’s lighter than the Toshiba.

9.3 Agreeing and disagreeing 9.4 Numbers – dimensions and weight

I agree with you.
I’m afraid I don’t agree.

How wide is it?
How high is it?

9.5 New offices 9.6 Culture file

Speaking practice

Interrupting

 
10. Directions and invitations
10.1 Finding your way 10.2 Asking for and giving directions

Take the west exit out of the station.
Go past the coffee shop on the left.

Can you tell me how to get to …?
Make a left onto Hibiya Street.

10.3 Apologies and invitations 10.4 Numbers – travel times

I’m really sorry I’m late.
I’m afraid I couldn’t find a parking space.

How long does it take to get there by bus?
It takes twenty minutes.

10.5 How do I get there? 10.6 Culture file

Speaking practice

Airport transfer

 
11. Entertaining
11.1 Offering food and drink 11.2 At a barbecue

Can I get you something to eat?
Would you like something to drink?

What would you like to eat?
I’d like some salad, Please.

11.3 At a restaurant 11.4 Numbers – prices

Are you ready to order?
What’s today’s soup?

Two ninety-nine.
Two dollars and ninety-nine cents.

11.5 Ordering food and drink 11.6 Culture file

Speaking practice

Entertainning clients

 
12. Saying goodbye
12.1 Saying goodbye 12.2 Keeping in touch

It was a pleasure to meet you.
Thanks for all your help.

You have my number, right?
I’ll e-mail you when …

12.3 Talking about the future 12.4 Numbers – 24-hour clock

By the way, this is for you.
Thanks again. Don’t mention it.

1910 hours
ten past seven

12.5 Itineraries 12.6 Culture file

Speaking practice
Reading practice

Gifts

 
         
         
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